Achieving the Balance: Transactional and Impactful Content

Transaction Vs Imapct

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date

07.2025

author

Eddie Foster

I’ve been thinking a lot lately about the difference between being transactional and being impactful. It’s easy, almost too easy, to chase the big budgets, the shiny campaigns, the momentary wins. But real brand value doesn’t live in the one-off. It lives in the long game.

At Handl, the focus is on building brand equity. Something measurable over time. It doesn’t come from volume. It stems from consistency, clarity, and creativity that are rooted in something bigger than the next deadline.

So let’s talk discuss production versus content. The difference matters.

Production is the craft. The capability. The output. But on its own, it’s often transactional, focused on delivery, timelines, and getting things out the door. It serves a function, but doesn’t always serve a bigger purpose.

Content, on the other hand, is more than just the message. It’s the route in. The hook. The way a brand connects and emotionally engages with its audience. When content is built with intention and aligned with strategy, it drives impact.

Much of what I see in the market is production for the sake of production. Quick turnaround assets, delivered fast to serve a moment. And yes, brands need to be agile and reactive; we help our clients do that all the time. However, it only works if those moments are connected to a larger, long-term narrative. If they support a bigger brand objective, rather than just filling a content calendar.

Commercials still work in European and Western markets thanks to broadcast TV—but in a fragmented, digital-first world, it’s easy to get lost. Audiences are constantly scrolling, swiping, and skipping. The brands that continue to stand out are the ones that remain true to their values and long-term strategic objectives.

Of course, brand challenges and growth can’t be solved with a catchy line or a single viral video. We’re living in the most saturated digital environment in history. However, through repetition, consistency, and high-quality storytelling, the same principles can be applied. It’s about building equity through narrative, not noise.

Brands need to be asking where they want to be with their messaging and strategy, not just today, but over time.

They need to think beyond the immediate and consider how each piece of work fits into a larger narrative. How does this content contribute to the brand’s long-term story? How does it build equity, not just engagement?

At Handl, that’s our focus. We work with brands to align their content and production with the bigger picture, through storytelling that’s intentional, creative, and strategic.

We think about the long game. Not just when it comes to building brands, but in how we build relationships, with our partners, clients, and the people behind the brands we collaborate with. It’s about trust, consistency, and creating something that lasts.

We’re not here to produce. We’re here to make an impact.